Payment & Refund Policy

We accept: Visa and MasterCard.Payment can only be made using a credit card. Payment is deducted from your account upon order or upon commencement of your membership. You will not be deducted for an amount in excess of that which approved upon completion of your purchase.
Membership refund policy
  • You can at all times cancel your membership. When you choose to cancel your membership, your membership will continue only until the end of the month already started and you will not be charged for further month. We do not offer refunds as the cancellation is effectuated instantly after the commenced month. However should the unlikely happen that you are dissatisfied with our membership service, it can in rare cases be considered to offer a refund of up to a maximum of 2 months membership. Email your complaint to customer service at [email protected] and we will take a decision within 3-4 working days.
Product refund policy
  • We offer 14 days return on our trial product. In case you don't want it, simply just return it back to us unopened. This period is valid from the day you receive delivery of your purchased goods.
  • If you wish to return a purchased products, let us know via Telephone or via email, [email protected]
  • In the case of contracts for the supply of sealed goods which are not suitable for returns due to health protection or hygiene reasons, the right to cancel ceases if the goods become unsealed after delivery.
  • A product can be ordered through our website.
  • To order you must accept the below 'Terms & Conditions' and click the 'Purchase' button on the order form on the checkout page.
  • By submitting your personal and credit card details and accepting the ‘Terms & Conditions’ you are authorizing to withdraw an amount from your credit card corresponding to price indicated on the checkout page as well as any shipping and handling charges as also stated on the checkout page.
  • All products are shipped from our EU logistics facility the first business day after receiving your order.
  • These Terms & Conditions apply for: